Consumer’s
surplus, having numerous applications in explaining behavior, is a crucial
topic in the demand theory. This concept, coined and flourished in the late
nineteenth century by Alfred Marshall, was first put forward by French
economist, Jules Dupuit, in 1844. Arthur Cecil Pigou (1877 – 1959), Marshall’s
student, audaciously brought that into his strongly-advocated welfare
economics. Unfortunately, Pigou considered it futile of consumer’s surplus in
explaining behavior (nothing had this welfare guru contributed to explaining
behavior). Ever since Marshall, this “consumer’s surplus” has largely been used
in measuring welfare, squandering a tool that could have been crucial in
explaining behavior.
Applying
consumer’s surplus to explain behavior was a flash in the pan limited to the
Chicago School of Economics in the 1950s – 60s. The Chicago School then was
interested in pricing arrangements, and this when combined with joint sales or
tie-in sales formed a field of knowledge unique to the School. Even though such
knowledge is incredibly amazing, very scarce are literary works in this area.
This is mainly due to the oral tradition of a founding member of the School,
Aaron Director (1901 – 2004). All his lifetime, Director enjoyed reading,
thinking, discussing but writing. I am likely the last person inheriting
Director’s tradition.
To
elaborate on consumer’s surplus, it is best to start from Smith’s concept of
value. As aforementioned, Smith considered the use value of water very high yet
its exchange value very low. Simply put, the difference between use value and
exchange value is consumer’s surplus.
Let’s use
water as an example. With no water, other drinks, or fruits, etc. around at
home, you feel thirsty and for some reason cannot go out to drink, how much
will you pay for a glass of clean water? $1,000 may be an underestimation. When
there is water at home, the price of one glass may be just $0.01. The highest
use value of your first glass is $1,000 which you are willing to pay, yet you
only need to forgo $0.01, the difference is therefore your surplus. Certainly,
with water at home and you can keep on drinking until you have had enough, the
highest use value of your last glass will only be $0.01. At the margin, when
the highest use value of water equals its price (exchange value), there is no
consumer’s surplus. Yet before reaching this margin, when the use value of
every glass of water is higher than its exchange value, there is surplus for
every glass. And the sum of the surpluses of all the glasses equals consumer’s
total surplus.
Suppose
the market price (exchange value) of an apple is $2, and you buy five. The
highest use value of the fifth (margin) apple must also be $2, otherwise you
would buy a little more or a little less. There is no consumer’s surplus for
this fifth one. However, you are willing to pay $10 (your highest use value)
for the first apple, $8 for the second one, $6 for the third one, $4 for the
fourth one, while only the fifth one is for $2. The price you pay for each one
is just $2. As such, your consumer’s surpluses are $8, $6, $4, $2, $0
respectively, or $20 in total.
To you,
the total highest use value is $30 ($10 + $8 + $6 + $4 + $2), total exchange
value $10 ($2 x 5), consumer’s surplus $20 ($30 – $10). Your highest average use
value for five apples is $6 ($30 ÷ 5), average surplus for each apple $4 ($6 –
$2), total consumer’s surplus is also $20 ($4 x 5).
Suppose I
sell apples. Under competition, when other stalls sell each apple for $2, I can
only follow suit. But if I am the only seller, and know that you are willing to
pay $30 for five apples, I would certainly love to keep that $20 surplus to
myself. So what can I do? There are three methods.
The first
method is the most difficult. I will sell the first apple to you for $10, the
second one $8, the third one $6 … As such, you pay a total of $30 instead of
$10. Your consumer’s surplus ($20) is extracted by me. The difficulty is you
will cheat me by saying that an hour ago you bought four apples from me, and
now you are buying the fifth one.
Trying to
cheat me? I still have two other methods to extract your surplus. One of them
looks generous enough. Each apple sells for $2, and it is entirely up to you
how many to buy (I know that for $2 an apple, you will buy five), though you
have to pay a $20 entrance fee upfront. This entrance fee is your consumer’s
surplus.
The last
method does not require entrance fee. Every apple sells for $6 (your highest
average use value of five apples), but you must buy a pack of five, or else none
I would sell. When you buy a pack of five and pay $30, the $20 surplus is
extracted by me. (Do not mix this up with the phenomenon of a pack of 6 bottles
of beer, since beer is subject to competition, and you also have the option of
buying bottles individually. Selling by a pack of six bottles, essentially at a
discount, is for saving transaction costs with economy of scale.)
The price
of all-or-nothing ($6 an apple as aforementioned) is the average of the highest
use values, inclusive of consumer’s surplus. On a commonly-used demand curve,
at each price you can buy as many or as few as you like. But if at each price
you are required to buy all or nothing, then this demand curve becomes a
all-or-nothing demand curve. On this curve there is no consumer’s surplus. In Section 6. What is Price? I have said
that price is marginal use value, but in respect of a all-or-nothing demand
curve, price is average use value. (Use value, irrespective of “marginal” or
“average”, always refers to the highest.) That is to say, the commonly-used
demand curve that allows you to buy as many or as few as you like is a curve of
marginal use values; whereas the all-or-nothing demand curve a curve of average
use values. (In the former case, whether it is an inferior good makes a little
difference, though unimportant.)
There is a
minor complication in the above analysis. When consumer’s surplus is extracted,
the consumer’s income or wealth will fall a little, therefore he may buy a
little less. On the other hand, if that good is an inferior good, the consumer
will buy a little more due to his becoming poorer. Here we assume such
complication does not exist.
As
discussed earlier, a seller with a patent, or monopoly, or the so-called
oligopoly, has the propensity to extract consumer’s surplus. Certain issues, to
be later explored, deter him from doing so. The point I would like to make
here, however, is that the analyses of pricing behavior of patent, monopoly or
oligopoly in common textbooks are often rubbish.
Back to
our earlier apple example. If each apple sells for $2 with no extraction of
consumer’s surplus, given the specified quantity demanded (five in the
example), from different perspectives, three definitions of consumer’s surplus
exist:
- Consumer’s surplus is the difference between the highest exchange
value a consumer is willing to pay ($30) and actual exchange value ($10).
- Consumer’s surplus is the difference between a consumer’s total use
value ($30) and total exchange value ($10).
- Consumer’s surplus is the biggest difference a consumer is willing
to pay under a choice of all or nothing.
This apple
example is not a castle in the air that does not exist in the real world. Let
me quote a hypothetical example first before reverting to the real world.
Suppose a
certain local government leases a big pond to me, allowing me to turn it into a
fish farm for customers to fish. If the supply cost for each angler is $20 and
I charge $20, this angler will patronize eight times a year. I know his average
use value for eight times is $50. The question is, if I charge $50, he will
only patronize three times a year. What should I do if I want his patronage
eight times a year as well as charge him an average of $50? One way is to
charge him $20 each time, but he has to pay an annual membership fee of $240
($30 x 8) for the right to angle. This $240 is the consumer’s surplus for
angling eight times. Given the charge each time is $20, as long as the $240
membership fee does not decrease his demand, he will still patronize eight times
a year. That is, charging $50 each time will largely reduce this customer’s
marginal quantity demanded, whereas $20 each time has no discernible marginal
effect. Whether paying the $240 membership fee is a choice between patronizing
eight times or none at all. This is the same as the “all-or-nothing”
arrangement.
Certainly,
readers will ask: given the demand curve of each customer is different, how can
we determine the membership fee for individual customer? This is a good
question to be answered in Volume II.
Let’s
revert to the real world. Hong Kong these days has many “clubs” such as the
American Club, the Jockey Club, golf clubs, country clubs, etc. They all charge
entrance fees plus annual or monthly fees in return for the provision of
cheaper food and services. These membership fees, annual or monthly fees are
all extracted from consumer’s surplus. Such extractions may not be to the
utmost, and the relatively cheap supplies within the clubs encourage more
patronage for further extraction of consumer’s surplus. Thirty years ago,
membership of a certain golf club in Hong Kong was valued at over HK$6 million.
How lofty was the consumer’s surplus of old member!
I believe
the most fascinating instance of extracting consumer’s surplus belongs to the
former pricing arrangements of Disneyland (unsure if they have now been
changed). Two options were offered by the theme park to potential customers.
One was first paying a considerable admission fee, then once inside the park,
for whatever item to enjoy, a separate fee is charged. The second option was
buying a multi-item catalogue for admission as well as enjoying the listed
items. These two arrangements were clearly both avatars of “all-or-nothing”.
Obviously,
since the demand curves of customers are all different, the more pricing
arrangements, the “fuller” the “extraction” of consumer’s surplus. No wonder
Disneyland had so many pricing arrangements for students, senior citizens, the
rich, the not-so-rich, etc. These different arrangements involve another important
topic that we will analyze in Volume II
– price discrimination.
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